Hi, I'm Jason

I turn complex systems into clear products people trust and use.

 Collaborative work session overhead view of six people collaborating at a rustic wooden table with coffee, papers, and a laptop

Hi, I'm Jason

I turn complex systems into clear products people trust and use.

 Collaborative work session overhead view of six people collaborating at a rustic wooden table with coffee, papers, and a laptop

Hi, I'm Jason

I turn complex systems into clear products people trust and use.

Jason Hightman

Driven by curiosity.

Grounded in clarity.

I help teams design smarter products that solve real problems and feel simple to use.
UX isnt just design - its problem solving at the intersection of people, product, and possibility.
With 20+ years in UX, I’ve led design for platforms serving millions. Whether it’s enterprise dashboards, AI solutions, or complex healthcare systems, I excel at transforming ambiguous scope into structured, scalable, and elegant solutions.

Design with Purpose

Simplify the complex, elevate the essential, reduce friction and build confidence. I align product, engineering, and the business around shared goals and measurable outcomes.

Modern Tools.

Classic UX rigor.

My approach blends deep user empathy with structured systems thinking. I lead discovery with stakeholders and SMEs, synthesize needs fast, and deliver designs ready for engineering.

Whether youre launching from scratch or overhauling legacy software, I bring structure, clarity, and momentum to every stage of the product journey.
Young black woman witting at the table working on a laptop
Systems-Driven Creativity

Blend logic and craft to solve hard problems with scalable solutions.

Velocity with Precision

Move with focus. Protect quality and clarity. Adjust course with evidence.

People at the Core

Design with empathy. Partner closely with cross-functional teams.

Experience

Currently working remote from my home office based near Chicago, IL

Blizzard Entertainment

Principal UX Designer

2024 - 2025

CVS Health

Principal UX Designer

2024 - 2024

Imagini Health

Director, UX UI (Founding Designer)

2023 - 2024

PayPal

Senior UX Designer

2021 - 2023

Fidelity Investments

Senior UX Designer

2020 - 2021

Optum

Senior Product Designer

2020 - 2020

MercuryGate

Senior Product Designer

2017 - 2020

That's Nice, LLC

Principal UX Designer

2016 - 2017

Brightly

Lead Interaction & UX Designer

2014 - 2015

Featured Case Study

C2: Command & Control at Blizzard Entertainment

Transforming Blizzards legacy command and control platform into a streamlined, scalable solution for managing global game servers.

Driven by curiosity.

Grounded in clarity.

I help teams design smarter products that solve real problems and feel simple to use.
UX isnt just design - its problem solving at the intersection of people, product, and possibility.
With 20+ years in UX, I’ve led design for platforms serving millions. Whether it’s enterprise dashboards, AI solutions, or complex healthcare systems, I excel at transforming ambiguous scope into structured, scalable, and elegant solutions.

Design with Purpose

Simplify the complex, elevate the essential, reduce friction and build confidence. I align product, engineering, and the business around shared goals and measurable outcomes.

Modern Tools.

Classic UX rigor.

My approach blends deep user empathy with structured systems thinking. I lead discovery with stakeholders and SMEs, synthesize needs fast, and deliver designs ready for engineering.

Whether youre launching from scratch or overhauling legacy software, I bring structure, clarity, and momentum to every stage of the product journey.
Young black woman witting at the table working on a laptop
Systems-Driven Creativity

Blend logic and craft to solve hard problems with scalable solutions.

Velocity with Precision

Move with focus. Protect quality and clarity. Adjust course with evidence.

People at the Core

Design with empathy. Partner closely with cross-functional teams.

Experience

Currently working remote from my home office based near Chicago, IL

Blizzard Entertainment

Principal UX Designer

2024 - 2025

CVS Health

Principal UX Designer

2024 - 2024

Imagini Health

Director, UX UI (Founding Designer)

2023 - 2024

PayPal

Senior UX Designer

2021 - 2023

Fidelity Investments

Senior UX Designer

2020 - 2021

Optum

Senior Product Designer

2020 - 2020

MercuryGate

Senior Product Designer

2017 - 2020

That's Nice, LLC

Principal UX Designer

2016 - 2017

Brightly

Lead Interaction & UX Designer

2014 - 2015

Featured Case Study

C2: Command & Control at Blizzard Entertainment

Transforming Blizzards legacy command and control platform into a streamlined, scalable solution for managing global game servers.

Driven by curiosity.

Grounded in clarity.

I help teams design smarter products that solve real problems and feel simple to use.
UX isnt just design - its problem solving at the intersection of people, product, and possibility.
With 20+ years in UX, I’ve led design for platforms serving millions. Whether it’s enterprise dashboards, AI solutions, or complex healthcare systems, I excel at transforming ambiguous scope into structured, scalable, and elegant solutions.

Design with Purpose

Simplify the complex, elevate the essential, reduce friction and build confidence. I align product, engineering, and the business around shared goals and measurable outcomes.
Modern Tools.
Classic UX rigor.
My approach blends deep user empathy with structured systems thinking. I lead discovery with stakeholders and SMEs, synthesize needs fast, and deliver designs ready for engineering.

Whether youre launching from scratch or overhauling legacy software, I bring structure, clarity, and momentum to every stage of the product journey.
Young black woman witting at the table working on a laptop
Systems-Driven Creativity

Blend logic and craft to solve hard problems with scalable solutions.

Velocity with Precision

Move with focus. Protect quality and clarity. Adjust course with evidence.

People at the Core

Design with empathy. Partner closely with cross-functional teams.

Experience

Currently working remote from my home office based near Chicago, IL

Blizzard Entertainment

Principal UX Designer

2024 - 2025

CVS Health

Principal UX Designer

2024 - 2024

Imagini Health

Director, UX UI (Founding Designer)

2023 - 2024

PayPal

Senior UX Designer

2021 - 2023

Fidelity Investments

Senior UX Designer

2020 - 2021

Optum

Senior Product Designer

2020 - 2020

MercuryGate

Senior Product Designer

2017 - 2020

That's Nice, LLC

Principal UX Designer

2016 - 2017

Brightly

Lead Interaction & UX Designer

2014 - 2015

Featured Case Study

C2: Command & Control at Blizzard Entertainment

Transforming Blizzards legacy command and control platform into a streamlined, scalable solution for managing global game servers.

Let's make something that feels right!

Let’s make something cool together. Or at least talk about it. Either way, my inbox is open.

Let's make something that feels right!

Let’s make something cool together. Or at least talk about it. Either way, my inbox is open.

Let's make something that feels right!

Let’s make something cool together. Or at least talk about it. Either way, my inbox is open.

Great products start with
Listening.

I work closely with product, engineering, and stakeholders to translate complexity into clarity and ideas into experiences that matter.

Brands I've Partnered With
  • Microsoft
  • PayPal
  • MercuryGate International
Team working in an office watching at a presentation

Great products start with
Listening.

I work closely with product, engineering, and stakeholders to translate complexity into clarity and ideas into experiences that matter.

Brands I've Partnered With
  • Microsoft
  • PayPal
  • MercuryGate International
Team working in an office watching at a presentation

Great products start with
Listening.

I work closely with product, engineering, and stakeholders to translate complexity into clarity and ideas into experiences that matter.

Brands I've Partnered With
  • Microsoft
  • PayPal
  • MercuryGate International
Team working in an office watching at a presentation
I'm currently based near Chicago, IL and work remotely.

Timezone (GMT-6)

Let's Talk

I help teams bring clarity to complexity through thoughtful UX design.

If you’re building something meaningful, let's talk!

© 2025 Jason Hightman

I'm currently based near Chicago, IL and work remotely.

Timezone (GMT-6)

Let's Talk

I help teams bring clarity to complexity through thoughtful UX design.

If you’re building something meaningful, let's talk!

© 2025 Jason Hightman

I'm currently based near Chicago, IL and work remotely.

Timezone (GMT-6)

Let's Talk

I help teams bring clarity to complexity through thoughtful UX design.

If you’re building something meaningful, let's talk!

© 2025 Jason Hightman